Refund policy

Refund & Return Policy – Akshita Global Ventures

We want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or significantly different product, you may request a return within 7 days of delivery.

Eligibility for Return

• The product must be unused and in its original condition.
• Original packaging, tags, accessories and invoice should be retained wherever applicable.
• For damaged, defective or incorrect products, clear photographs and an unboxing video may be requested.
• Certain products may not be eligible for return due to hygiene, safety or product-specific restrictions.

Return Process Please contact us within 7 days of delivery with your order number and relevant photographs/videos. After reviewing your request, we will provide return instructions if the return is approved.

Refund Once the returned product is received and inspected, the refund will be processed for eligible returns. The refund method and processing time may vary depending on the original payment method.

For Cash on Delivery (COD) orders, eligible refunds may require bank/UPI details provided by the customer.

Non-Returnable Situations Returns may not be accepted for products that have been used, damaged after delivery, altered, or returned without the required original packaging/accessories.

For any return or refund assistance, please contact our customer support through the contact details provided on our website.